When it comes to dental supplies, which company should a thriving practice purchase from? Would it be the one that offers a substantial assortment of large equipment as well as smaller tools and accessories? Is it the one that offers the most well-known brands? Would it be competitive prices? Would it mean having a trained and knowledgeable sales team? Is it on time delivery and speedy service that counts? The answer would be all of the above.
Everyone has encountered someone working on the sales field that has no idea what anything in the store does or how it operates. They have to go find someone else to answer the simplest of questions. Buying dental supplies from a company that has well trained staff that knows their product line and can answer any question with ease will save valuable time. This is important because a busy office that has a heavy patient load normally doesn’t have a lot of extra time to spend with less than knowledgeable sales representatives.
A business that can deliver the products quickly and efficiently is always going to be the one that the customer goes back to time and time again. This is the aim of any well-functioning business.
Those businesses that offer a larger selection can often offer the best in competitive pricing as well. Not only do they have enough of a variety to offer the ability to comparison shop, but they also obviously work with larger quantities. All of these factors add up to savings, both in time and money. If an office can find a reputable company that can provide the needs of the office, they will have more time to spend on patient relations, making it a bonus for all involved.
